Same day service? Even if that's what's promised, don't count on it. I got up extra early today to make sure my items were dropped off in time to be done same day, because I needed two of the dresses the same evening. The lady at the counter assured me they would be done. But when I returned after 5:30 PM, as was written on my claim ticket, none of my items had been pressed. Not only that, but they smelled worse than when I turned them in! The attendant told me it was because of the chemical they used to launder them, which apparently reeks like cigarette smoke, and said I could come back the next day. If I needed them the next day I wouldn't have asked for same-day service! They didn't offer any recourse; basically just told me to suck it up. And you get what you pay for at this place, apparently.