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  • I loved coming here up until today. Penny took great care of us when we would come almost weekly even when we got so some food catered for our Party. Today was just a shady experience overall. And of course our Favorite server Penny is off. The guy who greeted us seems like he didn't want to be there prior to greeting us, he was actually outside the restaurant front door smoking. We weren't quite ready to order yet at the time so a little later a lady took our order. We ordered Bistek and Bangus but my husband accidentally ordered the Inihaw instead of his favorite Daing (Fried Bangus) my husband doesn't speak nor understand tagalog. Food took a long time to come out and when it did we got the Bistek and Inihaw. I told the server my husband wanted the Fried Bangus instead and apologized for our mistake. The lady who took our order came from the Kitchen and started pointing and arguing about our order. I understand it was a mistake in our part and we apologize but we don't really need to argue with you over what Bangus my husband pointed at. Afterwall we are still paying customers and would appreciate a little bit of customer service and satisfaction. My husband lost his appetite over the argument told the Lady he doesn't want any more bangus, But ofcourse the food came out 5 mins later and charged us for for Inihaw instead of Daing. I told another lady that the bill was incorrect but she insisted it was correct and they are the same price which obviously was as printed on their menu. We didnt't want to stay and argue over it so we left and took everything to go. I've worked in Restaurants for as long as i've lived here and this place needs work on their customer service and giving their repeat guest a better attitude . The food taste great but we will never be back here again.
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