We went a second time and it was amazing! I'm so glad the first time was just a fluke.
The wait was about 15-20 minutes to get in, but we weren't too hungry so we didn't mind. We have been here before and the crowd is out the door, so we just leave.
We got the sapporo miso ramen and the creamy vegetarian ramen. The miso is a very light broth and a lot of veggies and tofu (we asked for it to be added) and the creamy one is a heavier bean broth with less veggies. I really liked both and would get them again.
The waitress didn't ask us for spice level so I guess the default is no spice, which isn't our preference, but it wasn't bad. We both commented how a little bit of spice would make the ramen perfect though.
Overall, I really like this place and it might be our new go-to for something light.