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  • Best bet - STAY AWAY. I've been a Chipotle regular for well over 10 years and have literally eaten at Chipotle restaurants thousands of times and spent thousands of dollars on their food. But this most recent time at this particular location was so terrible it deserves this one star review. The first time around, the rice was totally underdone and crunchy in our chicken bowls that we ordered to go, which we luckily checked before leaving and we weren't the only ones complaining (unfortunate for all the other people that took inedible food to go). So then we had to wait well over 20 mins for new rice to be ready. We had our orders written down for them so that they could just throw them together and have us be on our way. So then after waiting all that extra time, we get home only to find that there is NO chicken in our chicken bowls. Most of the time I wouldn't have gone back, but to not have chicken in our "chicken bowls" where we literally gave them instructions on how to make them was totally unacceptable, so we went back. I was expecting to at least be offered the meal for free if not be gifted something else given my loyalty to the Chipotle brand, but all we were offered was free chips and guac while they remade our bowls for the 3rd time, an hour and a half after originally getting there, just hoping to pick up some dinner to go. A terrible turn for what used to be a favorite spot.
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