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| - In my opinion, the three most important criteria to evaluate a restaurant are:
1. cleanliness of the place and the food
2. deliciousness of the food
3. Politeness of staff
Reyan Restaurant scores 5/5 on all three. That's why I'm giving the restaurant 5 stars. For someone who cares about the ambiance a lot, one would probably have to subtract between 1 and 1.5 stars, but I always leave this restaurant so happy and pleased, the ambiance doesn't matter to me.
1. The gentleman who runs this place respects his customers in two ways: keeping the place clean for them and choosing the best ingredients in preparing their food. If you go to the washrooms, for example, you might be able to find some areas of chipped off paint on the walls, but you will not find a speck of dirt. They are always cleaned so thoroughly as if an honoured guest is about to come to use them. With regards to the food, I'll use the shawarma to make my point. I've ordered both Arabic chicken shawarma and Arabic beef shawarma in the past from Reyan, with a preference for the latter, and I ate the little gourmet sandwiches with confidence and without unwrapping them to check the ingredients. In most restaurants that serve shawarma, I order it on a plate rather than on a sandwich because their shawarma involves disgusting bits of skin and chunks of fat, which I consider a sign of great disrespect for customers. At Reyan restaurant, that is not the case. You get served the best cuts of meat and your food is made with premium ingredients.
2. At Reyan, I've learned that you don't have to order shawarma every time you go to a middle eastern restaurant, but instead open your horizon and try the non-fast food items! Whatever I've tried, I've been so happy and pleased with. The lamb here is spectacular, so delicious and tender. I've tried Lamb with Freekeh, Lamb with Rice, and Mansaf Jamid. I love them all, but I'll mention that the Mansaf Jamid is served with Jamid, which tastes like a derivative of yogurt, so if you're not a fan of yogurt, you'll want to go for the first two instead. Otherwise, try the Mansaf and explore new flavours! I've also ordered Yabrak (stuffed grape leaves with a few other sides) and Malfoof (stuffed cabbage leaves). These are the best stuffed grape leaves I've had in a restaurant. I like them both, but have a slight preference for the cabbage ones. Another favourite of mine is Basmashkat. It consists of a tender thin slice of beef stuffed with rice and ground beef and is served with mashed potatoes and a flavourful tomato-based stew. At serving time, the chef comes to remove the thread that held the beef while cooking so you don't have to worry about eating it! I have also tried a few other items and have been pleasantly surprised, but hope to get the courage to try more new meals. The food is so clean and delicious and makes you feel comfy you're eating it!
3. Lastly, the gentleman who runs this place is extremely polite and courteous, which adds to the enjoyment of the food!
UPDATE (6/2/2018):
Their shawarma sandwiches were one of my favourites because of deliciousness and lack of yucky skin and fat bits. The second last time I ordered the chicken shawarma sandwich, I discovered skin/fat bits in it. I was shocked. The last time I ordered shawarma from them, I ordered the beef shawarma plate to give me the opportunity to analyze the meat. By the end of the meal, I had a pile of skin/fat that I would not serve any guest of mine. I hope this is an unusual occurrence and not a change of the recipes to emulate the low quality shawarma restaurants all across the GTA.
For now, the only other restaurant I know that serves clean (no skin/fat bits) in both their chicken and beef shawarma dishes is Tarboosh restaurant in Mississauga.
I hope Reyan Restaurant fixes this issue and reverts to its past high standards.
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