I really like the location on Grand Canyon. They've always been consistent and I've always left pleased. Today I went to the location on Durango and didn't know if I wanted to laugh or complain the entire time. I walked in and wasn't greeted by anyone. I stood at the counter for 2 minutes and watched everyone. A young man even came out from behind the counter to get himself water. I said hi and he didn't even look my way. After a few minutes I was able to order. When they brought my food out.. My salmon was the size of a lemon wedge. Literally. I ordered a protein shake as well and didn't receive it until right before I left. The gentleman who made it for me apologized for my wait. So I can live with that. But not the best experience I've had to say the least.