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  • Another Las Vegas scam. I need to get in the habit of reading the Yelp reviews before I hire companies. Like others I saw the company on groupon and gave them a call to schedule an appointment. I scheduled it for the day before Thanksgiving. I asked if it was $89 out the door, of course the owner says yes. Sure enough the techs arrive and want to charge me $80 more for "stain removal". Um, isn't that what carpet cleaning is in the first place--stain removal?! Shouldn't "stain removal" be included with carpet cleaning?? I told them to take a flying leap and just do the $89 cleaning. I come in after the first room is done and it literally looks like they vacuumed the place--no cleaning AT ALL. I feel stuck--either pay the $80 or try to scramble to find a someone to get out there and clean the carpets last minute. So I sucked it up. If you read this review (and other similar reviews) and still decide to go with this company, DON'T get scammed by these shysters into paying the extra "stain removal" fee because let me tell you, it doesn't look any different. Floors still have stains, carpets still look like crap. This company is just one big scam. Here's my thing. If you give a groupon deal, isn't it because you want return customers? I have 3 properties so I'm always looking for a good carpet cleaning crew. Had this company just been honest and done a decent job, they would have probably made thousands off of me. Now, like others, I'll NEVER go back. Why piss off your customers and (1) risk your business reputation and (2) lose potential future customers? This is the second scam company I've dealt with in recent months. I plan to file a BBB complaint and write reviews on every website, although I'm not sure that a company with bad business practices as bad as this one will even care. Word to the wise---STAY AWAY!!!
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