I love me my Michael's! Great downtown location for this city girl. I'm a crocheter so I mostly hang out in the yarn section! Ha!
But a few times this past year when I've gone in looking for something like animal eyes (cat/dog) to make a bag or stuffed animal, they don't have them. Another time I was looking for something like an awl to poke in fabric so I could crochet it onto a blanket, didn't have it but we found a quasi substitute.
The staff are awesome! Pleasant and friendly.