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  • Where to even begin...smh. Okay so I stopped at this McDonalds knowing that I just wanted something quick and cheap. I'm very aware that McDonalds is nothing special but, I didn't realize just how horrible my experience would be. So as I pulled up to the drive through the lady immediately told us to hold on, we didn't even get greeted. After we spent several minutes waiting for her to take our order she finally was ready. As we ordered, she failed to take down half of our order, which only consisted of a few items. We repeatedly had to say our order until she finally got it. Then after waiting for about ten min we got up to the first door to pay. The lady then proceeded to tell us our order and what do you know, IT WASN'T EVEN OUR ORDER! Then after we told her AGAIN our order she finally decided to input it into the system so we could pay. After paying, we waited about another 5 min before we then reached the second window for receiving our food. The first item we received was a soft served ice cream cone dipped in chocolate. Not only did the lady let the ice cream drip all over the cone before giving it to us but she also failed to let the dipped chocolate harden, which meant I basically was given a huge melted mess to the point where I had to throw the ice cream out because it wasn't even worth it. Then she gave us a large coke, or so we thought. My boyfriend tasted it and said it tasted horrible so he wanted a new one. The lady then told us that the coke machine was out of order so she had to give us Diet Coke instead. Um?!??? Aren't you supposed to at least let the customer know if you don't have an item on the menu before just deciding to give them a different option. So we asked for our money back which they gave us because frankly the other options weren't that great. The lady then said good bye and proceeded to close the door. We then had to tell her um hello?!? We have fries and a burrito as well! She then passed us our bag and we left. The burrito literally looked like it had been thrown together within 2 seconds and our fries we ordered were all over the bag and not even in the little cup that they are supposed to come in. Again I know I shouldn't expect much from a fast food place, let alone a McDonalds but really??? Never again is all I have to say.
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