I really wanted to like this office, I really did. The PA was great and took great care of me(the only reason this doesn't have 1 star) but the office staff seem like they must hate their job. I can't tell you how many times I called and left a message (because no one ever answers the phone) only to call back days or a week later because no one has gotten back to me. My medication ran out twice and never had refills apparently. Getting this info to my pharmacy would take weeks because. I finally gave up and found a new doctor. I just got a call today confirming an appointment I left a message to cancel. Not surprised. I called and cancelled again, thankful I was actually able to speak to a real person.