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  • After many not so good experiences with different OBGYNs, I'm glad I found Dr. Docasar a few years ago. I would give her 5 stars if my review for her was solely based on her alone. She is very approachable, personable and professional. She moved her office to the other side of town, but I don't mind making the trek to ensure I will be seeing her. Whenever I see her, she is prompt and even if I have many questions for her, she never makes me feel rushed or an inconvenience to her. Love the convenience of the patient portal as well. It's nice to visit an office and have all the paperwork and insurance processed and have my records easily accessible to me online. I have taken off one star due to the difference in staff in the new location. At her previous office in Henderson, everyone was extremely friendly and welcoming. I remember the MA/Nurse who did my workup before the doctor being exceptional. At this new office, the 2 front office girls were nice, but the medical assistant/nurse who took me back for my pre workup seemed very uninterested and unengaged. No smile, no introduction, just an emotionless face and monotone voice the entire time she saw me. I asked if I should take my shoes off before being weighed, and she said "it's up to you, you can do what you want." Maybe I am being unfair, maybe she was stressed, not having a good day, or they were running behind, but I am a medical provider myself and I expect my staff to be representative of me in all facets of the patient experience in my office. It is possible that since I was given such awesome customer service from the previous MA/Nurse in the past year that this experience fell short of a 5 star review. Regardless, since Dr. Docasar is someone I trust and genuinely like, I will still return to this office. I left my other OBGYN because of the incompetency of her front/back office staff, but Dr. Docasar delivers far better service than my previous OB.
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