Beautiful building and rooms, horrible evening staff. I loved the rooms compared to El Cortez, but the evening staff seem angry and rude. The check-in lady at around 3am acted completely irritated when I came up to her and said I was told I could possibly check in early. She checked me in and assumed I'd been there before when I asked how to get to my room. Also the bartenders never crack a smile, never thank you for your tips, and one even managed to keep my change. The daytime staff is pleasant on the phone and the lady who checked me out of my room was pleasant too.