I have 2 dogs and one gets very stressed every time we go to the vet. I brought them to Dr Gross this year and was so happy with the treatment he gave my pups. He brought them out into the empty waiting room for their exam and sat on the floor with them. He took time to pet the dogs and was gentle with them. My stressed out dog calmed down quite a bit from his actions. Also we were not guilted into getting too many vaccines and the bill was very reasonable at the end. Dr Gross even sent us home with full size samples of a joint product for our dog after explaining in detail why she experiences knee pain at time. It's the best vet experience I've ever had and I plan to continue to come here.