The people were very friendly, but unfortunately it was a strike out again with corgis. Both of my corgis came home happy and clean but developed sores on their skin, which usually happens when the shampoo isn't rinsed out. I asked them to rinse them thoroughly, but after 2-3 days they both had sores and I had to Rewash both of them. Again, they were very timely and pleasant, it is just hard with the corgi fur.