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| - The people here are knowledgeable, personal, and extremely helpful. I received my glasses promptly, and I got all the bells and whistles (transitions, scratch and glare resistant, lightweight, progressive...) for a fraction of what I would have paid elsewhere. Alex helped with my prescription, and when I returned for an adjustment, Renee was wonderful. She really knows her stuff, and she is always cheerful. When I had questions about policy on changing eye prescription, she explained it and advised me of the timeframe to get the next pair at a reduced cost. She told me to come back after I visited my ophthalmologist and to not hesitate to let them know what they could do to help. It's refreshing to find such outstanding customer service as well as good products for such a reasonable price! In fact, their people seem to understand the business and are more accommodating than high-end stores.
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