Always have had a great experience here, no complaints. At this location I've only had my eyebrows done, but with horrific stories of going to cheaper places I'll spend the extra 8 dollars to ensure that the half side of my right eyebrow doesn't get removed again. Hahahaha
The ability to book is really easy (I do so online) and the receptionists are always very friendly and welcoming when you walk in the door.
The only thing I hate that they do is try and up-sell you at the end. I don't want to spend an arm and a leg up front for future appointments, I just want to pay for my one-time fee. They do make an effort to show the value of it, but I'm just not about it.
They did offer to fill in my brows with pencil after waxing them....but I saw Chelsea C.'s brows in her review below and I decided to pass. Haha