I have been to 101 Hair and Nails for both hair and nails. The 4 star is for the Nails (not hair - would only give 3). I received a gel manicure and pedicure and LOVED it. I wish my nails did not grow so fast so I could have kept the gel manicure on longer. The lady who did my nails did a great job, took her time and they looked great. The pedicure was also nice and the polish looked good and stayed on for weeks. I will def go back for nail service!