I did a review before re: my experience purchasing my 2017 Ford Escape. I am going to update it and give it the full 5 stars. I was in an accident last month that totaled my precious Escape. We went back to the same dealership and dealt with Raul. He is one heck of an amazing man. Everything went smoothly getting me back into another vehicle. I will never go any place else ever again when it comes to purchasing a vehicle!