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  • First I want to say overall the food quality and concept is great and we have eaten here many times. My issue is with how the people handle the business. This evening the computer system was down and this is the 3rd time we have been impacted by this. There was no communication to the customers and the team members not once apologized for the more than 20 minutes of delay. The lines were long and you have got to figure how to better manage this issue and have a backup in cases like this. We are a family of 5 that only got cold pizza and no drinks until the system came back up. I suggest you show appreciation for your guests and apology when your establishment creates a less than desired circumstance.
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