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  • Stay away! everything about these people is a scam! They lie to you from the second you open your door. They told me the whole song and dance about a special deal because they wanted to put a sign in my yard. I thought I would give it a try. Fell for it hook line and sinker. Come to find out the contract that was sold to me, what the salesman had made be think I was agreeing to was not for fifteen months but for FIFTY months. After trying to talk with CRS. (witch by the way is darn near impossible because they refer you to Monitronics.) The people in the office are absolutely useless, and rude. They only care about the fact you were dumb enough to sign the contract. The other fact about this is the service isn't what they make it out to be either. They told me I didn't have to put in window sensors because they installed a motion sensor in the house. I asked how that worked with a cat. I was told that it wasn't an issue if the animal was under 50lbs. Well every time I set the alarm, what a surprise my cat would set if off. The last time it happened I raced home. 42 minutes later a very elderly gentleman knocked on the door, and told me how hard my house was to find. After some small talk found out he was the security guy sent to make sure everything was ok. He didn't look around, or even ask my password. Even after explaining their shortcomings and how the service that was sold to me was not what I had, and wasn't working for me. All CRS could tell me was sorry, we show you signed the contract. It is almost 3 years later, I am now dealing with a collection agency who is the other half of this scam. Please do not make the mistake to deal with this company in any way.
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