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  • We were interested in purchasing a Ford Edge from this dealership, but the sales person just wasted our time. Also, the sales person when he crunched the numbers for the vehicle gave us completely different numbers than the offer their internet department had emailed us. Apparently giving us the $750 rebate that was included in the email offer was too much to ask. But he insisted what he showed us was the lowest possible price Ford would let him sell the vehicle for. Finally we told Jesse that this sale was entirely contingent on them giving us a fair value for our trade in. To this end we requested that as soon as we showed up they tell us what our trade in was worth, but the sales person refused to do this. Instead he insisted that we test drive the vehicle first even though we had already test driven an edge with him early that day, and we were just coming back to look at a vehicle that had all the options we wanted. So after we go inside now we have to sit there waiting for them to evaluate our trade in while they could have been doing this during the last 30 minutes when he was showing us the vehicle and we were out on the test drive. We walked in ready to buy a vehicle, but we walked out upset because the price for the vehicle didn't jive with what they had sent in the email. Then on top of it they offered $16,000 for our trade in, when it was easily worth a couple thousand more than that. Not to mention their financing options were not at all competitive for a 2014 model year vehicle. In the end we went with a 2015 Toyota Highlander instead because they treated us right, the emailed price was lower than anyone else, they gave us $18,000 (not $16,000) for our trade in, they matched another dealers financing option 1.99% for 36 months because of our high credit scores, and they were straight forward and didn't waste our time.
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