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  • I rarely give a 1 star rating for a food establishment, but Tony Roma's begged for this review. The hostess was great. That's where the compliments stop. We were greeted by a very nice server. We took our time perusing the menu since we don't eat meat. For vegetarians or pescatarians, they don't have an extensive list of offerings. We settled on ordering from their 3-2-1 for $25 (1 appetizer, 2 entrees, and 2 desserts). We had the Full Onion for an appetizer. I thought it was a greasy mess. I thought it was weird that it came with BBQ sauce for dipping, but it was good. I ordered the Shrimp Scampi pasta and my partner ordered their Burger without the meat. The Scampi dish was kinda weird because normally it doesn't come with tomatoes. It came with tons of diced tomatoes! I was fairly surprised. Since my partner ordered a meatless burger, it was somewhat lackluster. Then came the dreadful dessert. I ordered the Red Velvet and my partner ordered the Key Lime Pie. When we got our desserts, we both were very disappointed. I was appalled with their presentation with the Red Velvet cake. The frosting looked like it was just dropped on the top and it was messy. My partners Key Lime Pie was very sad also. The pie filling was more of a custard. It was weird to see the filling so runny. If the food wasn't enough, the service was just bad. She was sweet but her timing with the foods needs a lot of work. When we finally ordered the 3 course meal up front, it took 15 minutes for the appetizer to come. After we were done with that, it took an additional 20 minutes for the entrees to arrive. She actually asked us what we wanted for dessert when we already told her what we wanted over 30 minutes ago! After she remembered what we ordered, it took 10 minutes to get there. When we finished, she was taking her sweet time to punch in our check and we waited about 10-15 minutes after we finished dessert. I was ready to leave a penny but my partner said she was ok so we gave the customary 20% gratuity. As I have said before, eating out needs two components to be a good experience: great service and good food. This dinner lacked both. I should've insisted we just went home to eat frozen dinners. It would have been a better experience.
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