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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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http://www.openvoc.eu/poi#funnyReviews
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  • Unprofessional and uncourteous. We attempted to make a reservation for a party of 40 in their semi-private room for an event we were having five months later. When I called, I was put on hold for about 4-5 minutes for almost every question I had about the reservation because each person had to ask the manager. Why they didn't just have the manager speak directly to me or have the manager call me back at a later time was beyond me. Given the large number of our party, I figured would at least get the courtesy of speaking to someone who could give me pricing and requirements for the party - if not over the phone right then and there, maybe a few days later. But, instead, I got the "someone will call you a week before the party date" brush-off. I mean, c'mon - I was reserving FIVE MONTHS in advance! Could I at least get answers from someone well beforehand?! Needless to say, I quickly changed my mind and we decided to have our event elsewhere. We were disappointed that we couldn't have our event there because we love the food ... But with how difficult it was to get answers, it just wasn't worth it. Subpar service like that would have ruined our celebration.
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