I wish I would have checked this company's Yelp reviews before wasting $200 on a "detail package". I came in for a simple car wash for my older BWM car. Service person then suggested he could make my car look "brand new" for $499 and for an extra $100 buff out a few scratches. I told him I wasn't interested and then he dropped the price to $400, then $300 and then finally $200. Told me it would take 6 hours with a few of his best employees working on it. I was in the area 2-3 hours later and stopped by and they had not even started on the car. When I finally did show up 6 hours later, they were still not finished. The car did look a bit better but not $200 worth. Scratches were still there and when I drove away, I noticed dog slobber all over the passenger and back windows. I do own dogs and knew is was from there, but to pay $200 to have your car "detailed" and to have them forget to even clean the windows is totally unacceptable. I later checked online and see other local detail places with prices of around $159 for the same service and 4-5 star reviews. I now know to NEVER go back to Jacksons.