This place is very busy all the time. Great Smokey bbq taste as you can see all the chickens on the rotisserie. However, they seem to have a tough time dealing with the demand. I saw an employee melt down and take it out on all the patrons in the store (who where there to pay them money in exchange for their food as advertised). I left them feedback a week ago via email with no response. If it's too much trouble for you, for us to come and bother you for your food then I'll do you a favor and go elsewhere.