We noticed a swarm of bees near our front door on Saturday at 5pm. I called The Beekeeper and a very nice man told me that someone would be out first thing on Sunday morning. By 9:15, James T. was knocking on our door with a big smile and a kind demeanor. He was very knowledgable about bees and their behaviors and very friendly. James treated our problem within 30 minutes (thank goodness the bees were only there for one night!). I learned that if you see a swarm of bees around your home, call right away or the damage can be awful!! Anyway, a big thank you to James T. because of his great service during a scary situation (we have two daughters and two dogs, not to mention one very freaked out me!) I will definitely call again if I need service.