They do a great job but, if you have a last minute appointment and they decide to squeeze you in you can forget the romantic notion of having a pedicure and then having a leisurely manicure at a table whilst enjoying a nice chat. I had a pedicure and they did my nails at the same time. This would normally be fine but I chose the gel manicure. Basically, I sat with my feet in water whilst having my nails done and then a pillow was placed on my lap along with the electric lightbox they use for setting the gel. Any sudden movement this device, which was plugged into a wall socket, could have fallen into the water. Unprofessional and dangerous to say the least. I didn't relax or enjoy any of it for fear of electrocution. It is nice but if you are looking for relaxation and conversation with your professional the I recommend urban nails or M nails on the danforth and say no to uv light machine balancing on your lap whilst soaking in water