This is a chain deli so I don't expect amazing NY deli sandwiches; but even with a low bar this place struggles to be adequate. I usually judge a deli by the quality of their pastrami sandwich and here it's OK but nothing worth bragging about. This place really loses me when I order soup which are usually over thick bland and mushy. For example, their tomato soup is the texture of loose oatmeal and tastes like warm ketchup; Soup should be made fresh in a deli (even a chain deli) and here it is obvious that all their soups are prepackaged... So sad, oh they do give you free ice cream but before you get too excited know that it's actually ice milk; If you don't know the difference, go ahead and eat here cuz you probably won't know recognize the flaws in their other food offerings.