Walked in about 2 hours before closing, and was immediately greeted. I had in mind to get a color, cut and style but thought there may not be enough time. But Marlene was great, said it would be no problem at all! She jumped into action. Her service and professional experience was a delight. As well as the other two hair stylists, who made it a very welcoming environment. Thanks to Marlene, I walked out with a beautiful, rich hair color. No more peek-a-boo gray! Lol. And, a great cut and style. I will be returning. And will refer my family as well!