Way to step up to the plate Bobb! I'm very mindful of customer care and service , to be honest he saved my experience as a customer . Originally I was being assisted by Tina however I felt ignored and disregarded as a customer. We had to ask for refills almost everytime and when asking for extra butter were told no problem and she'd be right back but never returned . Bob was frequently passing by and noticed our cups were low and asked if he could assist . He gave us excellent service with personality even though it wasn't his table . I left a tip and wrote please give it to Bobb I hope they do so as deserved it . Wasn't planning on returning or tipping but Bobb made me want to come back to see him . EXCELLENT JOB NOTICING A CUSTOMERS NEEDS