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  • I worked for the company for 5 years and never heard such horrible customer service. I had been to this location many times and this time ruined it for myself and my sister forever. My sister wore her bra that clearly was ripping to show staff on purpose, she showed an employee and an employee said, "stay away from the 2 for sale because they are cheaply made and she could not help us". I was in the fitting room, asked when they were to receive more lace cotton thongs from their pink line in the next shipment, employee replied with "we don't know when our shipment comes in". Loved the company when I was a manager for them and knowing the inside scoop, this made me sick to hear such disgusting remarks. P.s. to those nasty employees, Victoria's Secret does not sell cheap merchandise and Victoria's Secret has always backed up their merchandise. And I'm in customer service and have been for 20 years, this kind of customer service ruins it for the rest.
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