I had a mixed bag experience at Tempe Camera. I went to have two point-and-shoot digital cameras looked at to see if they were worth repairing. The two ladies in repair were really friendly and helpful. They were honest that it was not worth the money to repair them because it would end up costing more than a new camera, but then they got one camera working! They even gave me a couple batteries, which was very nice.
I then proceeded upstairs to the sales dept. to look for a replacement for my little point-and-shoot that I use to photograph jewelry. The salesman was condescending and argumentative. He made me feel about two inches tall. He was challenging and not at all helpful. It was an extremely uncomfortable experience and I couldn't wait to get away from him, but even after I said I needed to do more research, he kept talking, telling me all the ways I was wrong about the camera I wanted and how I was using it.
This seems to be a great place for the professional or serious hobbyist, but my experience in the salesroom was pretty dismal.