This is a solid option if you happen to find yourself unexpectedly stranded at CLT for the night.
Pro's:
+ Extremely friendly and helpful 3rd shift staff. I walked right in, and they were had my room key ready for me within the time it took to make the reservation and take the shuttle from the airport
+ Shuttle Service- Their shuttle service actually picks up late night and early morning at the airport.
+Shower- yeah for extremely tall shower heads. Plus there was a little sitting area in the back of the shower.
+Location- close to the airport, but far enough away and off the road where flight noise wasn't that bad
+ Bistro- They have one if you like them
Con's :
-Location- food choices are somewhat limited.
-Bistro - They have one. Unless you pay for it or it is in your package, don't expect a free breakfast. Those days are long gone.
Tips:
* Make sure to reserve your space on the shuttle. While a larger van, space can be some what limited at peak flight time. Seemed to run regularly every 20 -30 minutes at the airport. Also picked up a during a late night.