I wish I would have read the reviews saying they knew nothing when it came to crowns and insurance before I got pinned with a $1500 bill for one crown. They truly have no clue and just blame the insurance company for everything. Run from this office and find one that actually knows how insurance works and cares if you are covered.I too was fooled by their cover of being "nice", choose an office who is not just "nice" but knowledgeable about your coverage. Not just gambling with your money.