This is quickly becoming the worst gyms I've ever been to and I've been going to gyms for years.
1. Their daycare policy sucks, and it hasn't always. For the last few months as well they keep changing the policy and it's not getting any better. I have a baby and because of that I have to have an appointment. They book up so fast (5-10min) and REFUSE to get more help in there so they can have more babies. There is usually between 4-5 ladies working in the daycare in the mornings and yet they can't have more than 2 babies scheduled for each 1/2 hour. I recently went to another eos because avondale was all booked and the Peoria eos had only two women in there and they DON'T do appointments. I tried to talk to the GM about it and her response to me was "be glad you don't come at night".
2. Because I haven't had many apts. lately AND my husband happened to be home early enough I looked online to see what time the evening yoga class was and drove the 20 min to get there. Only to find out their website was wrong. I was 30 min late. The reps response was "sorry, I can't do anything about that". So I got to turn around and go right home... 45 min wasted and another day I haven't been able to workout.