I'm torn on this review...
Good: It's 5 mins from my house, stock Trek and have a decent selection of supplies. The tech has given me bolts and lube for free when I was in a pinch. They did my service quickly and while I waited. They organize weekend rides that are close by, but no MTB rides that i know of.
Bad: I agree with some of the condescending attitude I get when asking about local trails, maintenance and newbie type questions.
The bad isn't not enough for me to not shop there, but I don't get a good feeling leaving there. Not like shopping at DNA or Flat Tire. I really want to support my local bike shop, but given they don't stock Specialized and attitude I get, it's only when needed.
I really wanted it to be better.