For what piada is, it deserves 5 stars. If you're going in expecting completely authentic Italian food, you'll be disappointed, but if you look past that, you'll realize that it's great!
We went in during an off hour so the line wasn't too long. We got a piada (fall steak and avacado piada) and a pasta (carbonara). With the pasta, you get to customize it, choosing the kind of meat and other toppings you want in your dish. It's kind of like a chipotle where you see the different toppings in front of you and choose. We also got the cannoli chips which were SO good. It's essentially the outside of the cannoli with the filling in a separate container. They were so addicting I couldn't stop eating them.
The price was reasonable and you get a lot of food with what you order so it's definitely worth it.
The staff was very friendly and the restaurant was very clean and designed very nicely.
I will definitely be coming again and throughly enjoyed my experience here! If you're going to go, I would recommend not going at the peak hours because the line will be a lot longer.