This place pleasantly surprised me. After you pick up your luggage, you go outside and go to the car rental shuttle areas. The shuttle came fairly quickly, put my heavy bag in the shuttle and took around 15 minutes to go to a new car rental structure, away from the airport. It looked pretty high tech and new. I went to the Enterprise area and only had one other ahead of me. The person did all the paperwork, took my bag and walked me downstairs to where the cars were located. I was past to another who took me to the car to inspect it. Then she told me how to get to the major hwy.
How customer service is that?!!? Amazing with the personal service.