I heard so many bad reviews about this place because they aren't like the Original diner but this location is AMAZING! Incredible staff that my nephew really adored (they even gave him a little build able car that he ended up breaking a few seconds later) the food was delicious. The manager on duty (Andrew) got our food out right away and the cashier Vivian helped us order since we've never heard of Steak and Shake before but we definitely will be coming back!!