I LOVE this place! The sandwiches are awesome. Bakery goods TOTALY awesome! Breads magnificent! The ONLY reasons I gave it 4 stars is the new counter staff needs LOTS more training! & prices are alittle high for sandwiches but you get what you pay for here!
I requested provolone cheese on my sandwich & she put it in as Parmesan cheese chips (made for salads!) thankfully person making my sandwich came out to double check such a weird request, so she fixed it and was a great sandwich!
They don't confirm which breads you might want & have a hard time figuring out what the prices for certain items are if they aren't marked & many of them aren't.
It took two of them to figure out the price of some Caramels I was thinking of getting I finally just said thanks but never mind.
They try hard but like I said being at the counter they should know what they're doing more than they currently do . If you request added cheese or ask what types of bread are available they don't have a clue & they should, other than that like I said LOVE this place. I don't mind paying more for such great & fresh food!
UPDATE;
I down graded to 3 stars from 4 I would give it 5 stars because I LOVE the fresh food. But the customer service SUCKS!!
At first I attributed poor customer service as they were new but come on!!! TRAIN PEOPLE!!
UPDATE: it's my third time coming here. I called in my order asked if I could go thru drive thru to pick it up... BIG MISTAKE! They couldn't even FIND the order!! They had to re-take it went inside to wait ANOTHER 25 mins to get it. Then they had the wrong dessert!!
Any pick up orders CHECK ORDER BEFORE YOU LEAVE!!
I repeat they need better people better/more training ... Whatever I would hate to have to boycott based on poor
C.S/ management as food is so damn good!!
It's hit or miss so best of luck. They've got ONE more chance with me.
Update again:
They messed my order again... the manager gave me a free sandwich on my next visit but they messed that one up as well... I give...