The customer service was very good. The food LOOKED amazing and SMELLED amazing but the flavor was just meh.
The food was pretty bland and the pulled pork and brisket were dry. The smoked sausage looked and tasted overcooked. The macaroni and cheese could have benefited from a better blend of cheeses and the sprinkling of red pepper on top was unnecessary. The sweet potato fries were awesome, but it's pretty hard to mess up sweet potato fries.
Compared to BBQ that I've had in the past (Jim n' Nicks, Famous Dave's, Rudy's and Slick Pig (in Murfreesboro, TN)) this is definitely the lowest on the totem pole to me.