i wasn't 100% happy with the produce on some weeks - although w/organic you need to expect them to look less than produce used in loblaw's advertising. i never rec'd anything rotten, or gone bad. but sometimes a bit too wrinkle-y to be appealing.
the bin is a nice wooden one (i.e. doesn't look horrible sitting on your porch), and they include a hot/cold bag for the delicate produce.
the people are awesome. any email i sent received a response very quickly, the women that delivered my bins were always friendly and sweet (they pick up and drop off w/out needing you there, but i like to give a shout out when i hear they've arrived).
the delivery times are sometimes spotty - i'd have preferred a regular time so i could plan dinner that night.
but all in - i would recommend this company.