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| - The only reason I gave two stars is because the food that my co-worker shared with me was fantastic. Otherwise, I'm horribly disappointed with this restaurant and will never give this location my business in the future.
Today at work, my co-workers & I decided to get Uber Eats for lunch & placed the order at your Dickey's location. After I began unpacking the food in our breakroom, I noticed that one complete meal was missing, along with one side from another meal. I immediately tried to call the Uber Eats driver on the number from the text message we received from them, but no answer. So I then called your restaurant and spoke to a woman who took my information and looked up my number. She noted that they had indeed forgot a meal & one of the sides. She stated that she would credit the card back for those items. I asked her if that was it? There was no way to get the meal & side delivered as it was YOUR error that it wasn't placed in the to-go bags for the Uber driver to pick up? She stated that no, no one would deliver and that she could credit the card, or if I was able to come and pick it up. I told her no, that I was at work & that was obviously the reason I ordered delivery.
So today I sat and was the ONLY one of the employees who didn't eat lunch because I didn't a receive that YOUR employees forgot, and another co-worker paid $12 for a freaking chicken salad with soggy croutons and no side. And your best correction to those errors is to simply credit the card back. Terrible, terrible, customer service.
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