Take FYI.
We recently moved here from CA and ordered pizza for some people helping us move. I didn't realize it at first but this is a chain and we had one a couple miles from our house in CA which we had been to a coupld of times.
The delivery person had made an error and did not bring the garlic knots, so I called them and let them know about it. Without hesitation or offering to give them to us next time we came in or something they made a special trip out. Delivery is usually faster than they quote too.
The pizza here is good and reasonably priced for Chicago pizza places I have been to. The deep dish is good but very heavy (duh) and the thin crust has a cornmeal feel to it with some good flake also but not crispy. I would go back and probably will since we are so close.