We used the food truck for an event. The waffles were very good. I have no problems with the product, but I have to agree with other reviews that the staff is not very well trained. I was concerned when they arrived and saw that the staff was very young.
I made sure that we broke down our groups to avoid long lines. So overall it worked out ok since the staff was not at all concerned regarding wait times.
The billing process was a total disaster even after the employee called the office for guidance.
I would like to use them again because I like the product, but the entire process was not very professional and took too much effort on my part. I cater many events and expect the process to be smooth, especially when you pay someone to provide that service.