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| - This was honestly the worst service I have ever received.
I was in a large group of about 25 people. And I get it, it takes a while to serve that many people. But despite being the only group in the restaurant, it took about 20 minutes for anyone to even ask what we wanted to drink. And to actually get the drinks took even longer, and I had to get up and ask the waitress for my water. After another 20 minutes they came to take our food order. My friend ordered a half stack of chocolate chip pancakes and the waiter said he couldn't order those, giving no explanation what so ever. According to some friends at another table, she asked "really?" In a disbelieving voice when she ordered a burger. As she went around our table of about 7 people, she completely skipped over my sister. She never ordered food because she was too shy to call attention to it. At the table next to ours, they had to wait for their food for so long that they went up to the kitchen to see what was going on, and they found that there food had been sitting on the counter and was now cold. Not a single table ever had their checks given to them, we all had to, again, walk to the main area to get it, despite requesting the waiter bring it to us and being told she would.
The food was fine, but the service came no where near being worth the 18% large group gratuity that was put on the bill. It was one of those situations that I'd rate the place 0 stars if I could.
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