I called the office at 9:00a.m. And was offered an appointment for the same day! I was expecting to have to wait at least a few days!
I arrived at exactly the time of my appointment.
I was discombobulated when I walked into the office. There is no receptionist area. There is no partition between "us (patients)" & "them(medical people". There was a staff person sitting in the beautifully appointed lobby working on an iPad when I entered. She didn't smile but said, "are you here for an appointment?", which oddly enough I was! She handed me a clipboard & instructed me to complete the forms with nary a smile. While waiting I observed several staff interacting warmly with other patients instantly impressing me!!
I waited less than 10 minutes in the comfy chair before surly nurse entered the doorway & said, "I'm ready for you now." No smile. No emotion- think Lurch.
I was taken to a simply decorated but clean exam room where I was asked the usual questions.
I waited less than 5 minutes for the physician to enter the room. Dr . Grier was personable and professional. She was thorough!! My appointment lasted just shy of 2 hours ( I was her last appointment of the day). I feel comfortable with her knowledge and recommendations. I didn't feel assaulted by her physical exam (ladies you know what I mean!).
The final portion of my visit was lab work. The phlebotomist acted as if she had been vaccinated with pickle juice. She said neither hello nor goodbye. She did not acknowledge my tears as my blood was being drawn. She was unprofessional at best and uncaring at least. * of note I know she doesn't work for MomDoc, she is employed by the lab*. I will definitely return to this doctor despite the staff but I can assure you- Atilla will never touch me again!!