Summary: Hire them. Owner goes above and beyond (!), clean cut, and very professional- I HIGHLY recommend (and I've used a lot of movers/packers). Especially if a female needing movers who are handy/can trust in your home!!!
I move a lot (old military). So I'm very use to how dinged up things get when you go from location to location- especially IKEA furniture that usually doesn't even make it unless you can move it whole. I had put off moving a brand new IKEA bed, even though it only needed to be moved to a house a mile down the road - so when I asked them how quickly they could get to me, being located in Scottsdale, they offered to do it at the end of their next day... they even picked it up for me and just met me at my new house. When they arrived with the bed in pieces (apparently it needed to be taken apart to get out of the house) - I felt terrible! They didn't complain once - moved the pieces - AND put the bed back together for me - AND didn't break or ding one piece of it!
This was a huge relief considering part of the reason I didn't just buy a new one was because I didn't want to put it back together - they literally did it in just a few minutes (would have taken me forever). Anyway, they hadn't quoted me much and so I paid them double just because I know it was WAY more work than they I told them it would be and they got me in so quickly.
I just wish I had hired them for our original move instead of the Two Guys and and a Truck who "packed us" aka threw everything in boxes broke/dinged almost everything they moved!