I love the melt! It can have a wait time but it's worth the wait. This is the original one that opened in Cleveland. I usually get the dude abides and it is basically a grilled cheese with meatballs and marinara sauce on the inside. It's amazing! They have vegetarian options too. The ambiance is chill and casual. Their decorations are a bit out there but their grilled cheeses are a bit out there so it ties the place together. The service is decent. I've never had a bad experience in the restaurant. However, my only complaint about this location in particular is that parking is scarce. You'll have to park on a side street and walk to the restaurant. It's not a long walk but it is kind of annoying. So if you want a parking lot there's one in independence with more parking.