Ordered pork wonton tacos as appetizer. Pork was dried out chunks that tasted like the end of ham, sort of like the end rind. Complained, but kitchen manager did not report back and tell me what he found in the kitchen, as both me and my partner thought he would do. Ordered the bruschetta chicken salad. The tomatoes were not made into a bruschetta, but huge chunks. No red onion or roasted peppers to be found, as pictured and described. I have ordered these dishes before in another location and never been disappointed. Staff needs retraining on the correct presentation and ingredients. The manager did not even offer to exchange my appetizer or take it off my bill. Your manager can find me if he chooses to make it right. This was at the Power/ Ray Rd location in Gilbert, AZ. My ticket number is TB#41, ordered 2 salads and appetizer. on 1-13-12.
Called Applebee's corporate in KC and was called by the store manager the same day. Funny how that results in quick action as I was issued a gift card.
And no, I do not work for nor have I ever worked for any restaurant or diner or food establishment in the last 30 years. I simply want to spend my money on establishments that provide both good food and service.